Expert UX Review

Instantly fix major UX issues, increase engagement and conversion rates - from a one-off review.

View a sample UX Report

UX Optimisation Plan

Continuously gather UX insights from multiple data sources and methods and fine-tune your website for solid growth.

What it is
I inspect your website's interface and user journeys on desktop and mobile to identify where we can make immediate improvement in usability and persuasiveness.
I iteratively research and generate insights about your customers’ needs and behaviour on your website and keep making improvements in an ongoing UX optimisation program.
How I do it
I systematically inspect the interface with respect to the actions the user is expected to do, and assess adherence to usability and persuasion principles. I can consolidate my analysis with access to your website's analytics.
I use multiple tools and methods such as usability testing, cross browser testing, analytics insights, session recordings, A/B tests, surveys, polls, ticket and chat log analysis to collect data and gather UX insights.
What you get
You get a list of changes to implement on your website's desktop and mobile version. I provide you with revised text and mockups ready to be implemented or A/B tested.
You get multiple reports showing how visitors are using your website, highlighting where and why they drop off. I provide recommendations to address all issues uncovered.
When to do it
It is an effective low-cost and high ROI investment when performed in the initial stages of a UX/Conversion Rate Optimisation program for a live website.
Any time is a good time to gather insights about your users to increase user satisfaction, conversions and retention.
How long it takes
1 week
Duration of UX optimisation programs vary depending on the methods used and typically run for many weeks.