'Rating' filter cannot be reset

Disclaimer: This report is for demonstration purposes only. I have not been hired by Matalan to produce this report and this report is purely to demonstrate my analysis, reporting and collaborating platform.
Website: 
Matalan
Page/Screen: 
Womens: Shop All (Category Page)
Recommendation ID: 
R4759
Device: 
Desktop
Recommendation: 

Display checkboxes instead of radio buttons (Allow the user to check and uncheck ratings).

Do not provide unstarred (all grey stars) as a facet.

Alternative Solutions: 

Additionally, append with 'and above'. (Implying 4 stars and above - as apposed to 4 stars exclusively, which can be the current assumption)

Reasons: 

As with the colour swatches issue - the visitor is unable to 'undo' and therefore unable to view the previous product listings without backtracking and revisiting the page.

It is of no benefit to allow the visitor to filter products without ratings/reviews.

Issue Severity: 
Severe
Recommendation Strength/Type: 
Strong Recommendation
A/B Test: 
Not Necessary
Status: 
Not Implemented

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